Hospitality English

Course objective

The overall objective is to develop the participants English Skills, with a particular hospitality focus, in improving the communicative ability in English.  This workshop will provide coaching to meet this aim based approach on the participants’ current level.

Course Outline

Hospitality English will be focusing on communication concepts and vocabulary of importance. It focuses on language functions, such as requesting, refusing, suggesting, and confirming. Language is presented in the context of a hospitality business workplace and has been carefully chosen to include high-frequency vocabulary essential in that business environment.

This course gives you the English you need to talk to guest from the moment they arrive at your hotel until they check out and you say goodbye.

The 24 topics focus on face-to-face communication with guest, plus telephone and writing emails.

The will be activities during this programs on :

  1. Practice the key language
  2. Speaking exercise
  3. Short test
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Course objective

The overall objective is to develop the participants English Skills, with a particular hospitality focus, in improving the communicative ability in English.  This workshop will provide coaching to meet this aim based approach on the participants’ current level.

Course Outline

Hospitality English will be focusing on communication concepts and vocabulary of importance. It focuses on language functions, such as requesting, refusing, suggesting, and confirming. Language is presented in the context of a hospitality business workplace and has been carefully chosen to include high-frequency vocabulary essential in that business environment.

This course gives you the English you need to talk to guest from the moment they arrive at your hotel until they check out and you say goodbye.

The 24 topics focus on face-to-face communication with guest, plus telephone and writing emails.

The will be activities during this programs on :

  1. Practice the key language
  2. Speaking exercise
  3. Short test