I Am At Your Service

Overview

Today’s customers have higher expectations than ever before. They expect excellence in quality and service. Moving forward will expect even more. Customer satisfaction cant definitely recorded on a balance sheet, but it is one of the most significant corporate assets a hotel can possess. Most organization can offer comparable products, but its customer service that sets company apart.

I am at your service workshop will educate the participants about all that your organization has to offer.

Objective

The overall objective of the training is to ensure your customers experience the best possible service which will be leading to increase repeat visits, positive words of mouth and recommendations. It also to equip staff with the necessary customer service toolset in order to provide positive day-to-day service experience to the customer.  

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Overview

Today’s customers have higher expectations than ever before. They expect excellence in quality and service. Moving forward will expect even more. Customer satisfaction cant definitely recorded on a balance sheet, but it is one of the most significant corporate assets a hotel can possess. Most organization can offer comparable products, but its customer service that sets company apart.

I am at your service workshop will educate the participants about all that your organization has to offer.

Objective

The overall objective of the training is to ensure your customers experience the best possible service which will be leading to increase repeat visits, positive words of mouth and recommendations. It also to equip staff with the necessary customer service toolset in order to provide positive day-to-day service experience to the customer.