Standard Service Behaviour

Overview

Standard Service Behaviour workshop developed to coach participants a way of working, a way of interacting and a way of thinking about our jobs as we work together with others. Standard Service Behaviour is not just a good attitude; its a great one. It demonstrate a culture.

 

Outline

Each topic is defined by several service standards. The standards describe what we as providers of service must do in order to meet customer needs. They are not in addition to, or separate from, the
individual aspects of our jobs; they are an integral part. You make Standard Service Behaviour come alive.

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Overview

Standard Service Behaviour workshop developed to coach participants a way of working, a way of interacting and a way of thinking about our jobs as we work together with others. Standard Service Behaviour is not just a good attitude; its a great one. It demonstrate a culture.

Outline

Each topic is defined by several service standards. The standards describe what we as providers of service must do in order to meet customer needs. They are not in addition to, or separate from, the
individual aspects of our jobs; they are an integral part. You make Standard Service Behaviour come alive.